SBCSAM Smart Business Communication Systems for Account Managers : 650-173 Exam
650-173 SBCSAM
Smart Business Communication Systems for Account Managers
Last day to test January 1, 2009

Exam Number: 650-173
Duration: 60 minutes (15-25 questions)
Available Languages: English
Click Here to Register: Pearson VUE
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Exam Description Exam Objectives
Exam Description
The 650-173 SBCSAM Smart Business Communication Systems for Account Managers The 650-173 SBCSAM exam is associated with the SMB AM job role. Candidates can prepare for this exam by taking the SMB University Selling Cisco Smart Business Communications Solutions course. This exam tests a candidate’s knowledge to be able to articulate the value of the Cisco SBCS. Topics covered include SBCS fundamentals and selling SBCS.

Exam Objectives
Module 1: Cisco SBCS Solution Fundamentals
The Cisco SBCS 1.0 Solution
The UC520 in the Solution
The CE520 in the Solution
Wireless in the Solution
The Cisco Configuration Assistant
Monitoring Solution Overview
Business Productivity Application Overview
Module 2: Selling the Cisco SBCS 1.0 Solution
The Value Proposition of the Cisco Smart Business Communications System
Prospect Profiles
Competitive Positioning
Service Offerings and Sales Tools

Exam Number/Code: 650-173
Exam Name:SBCSAM Smart Business Communication Systems for Account Managers

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QUESTION 11
When creating demand with business decision makers, which two SMB challenges
should be your fous?
A. securing business assets
B. investment protection
C. operational efficiency
D. lack of resources
E. competitive pressure
Answer: C,E
QUESTION 12
Which four vertical markets is IPSmartSuite focused? (Choose four)
A. manufacturing
B. retail
C. healthcare
D. automotive
E. financial
F. legal
Answer: A,B,C,D
QUESTION 13
Which two functions does the Cisco Configuration Assistant provide? (Choose two)
A. command line configuration
B. device discovery
C. call forwarding
D. wireless connectivity
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E. call routing configuration
Answer: B,E
QUESTION 14
The Cisco UC520 provides integrated WLAN connectivity to mobile clients for which
technology?
A. data and voice
B. voice only
C. data only
Answer: A
QUESTION 15
Who are two Key competitors in the SMB market? (Choose two)
A. Huawei
B. 3Com
C. Avaya
D. Nortel
E. Juniper Networks
Answer: C,D
QUESTION 16
What resource would you recommend to a new Cisco partner for a variety of tools?
A. Unified Communications for SMB
B. Partner Central
C. Channel incentive program
D. Steps to Success
Answer: B
QUESTION 17
Which two benefits will a client see from adding a wireless LAN Controller to their
Smart Business Communications System? (Choose two)
A. additional access points
B. increase connection speeds
C. network management with CLI
D. allow for guest access
Answer: A,D
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QUESTION 18
What does Cisco SMARTnet provide?
A. sales tools, such as Quote Builder
B. VPN security for mobile and home office workers
C. call processing and call handling features
D. hardware replacement and software updates
Answer: D
QUESTION 19
Which application plays a part in the deployment of Cisco device managers in a network?
A. ARC Express
B. IPsmartSuite
C. Cisco Smart Assist
D. Cisco Monitor Manager
Answer: C
QUESTION 20
What are two ways you can build credibility with decision makers?
A. research the vertical industry
B. match current system features to SBCS solution features
C. demonstrate business impact
D. discuss and compare competitor features
Answer: A,C

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