IIUC Implementing Cisco IOS Unified Communications (IIUC) : 640-460 Exam

640-460 IIUC
Implementing Cisco IOS Unified Communications
Exam Number: 640-460
Associated Certifications: CCNA Voice
Duration: 90 minutes (60-70 questions)
Available Languages: English
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Exam DescriptionThe 640-460 IIUC Implementing Cisco IOS Unified Communications exam is associated with the CCNA Voice certification. This exam confirms basic IP telephony installation, configuration, and maintenance skills by testing a candidate’s knowledge of implementing and configuring small- to medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions.

Exam TopicsThe following topics are general guidelines for the content likely to be included on the Implementing Cisco IOS Unified Communications exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe the components of the Cisco Unified Communications Architecture
Describe the function of the infrastructure in a UC environment
Describe the function of endpoints in a UC environment
Describe the function of the call processing agent in a UC environment
Describe the function of messaging in a UC environment
Describe the function of auto attendants and IVRs in a UC environment
Describe the function of contact center in a UC environment
Describe the applications available in the UC environment, including Mobility, Presence, and Telepresence
Describe how the Unified Communications components work together to create the Cisco Unified Communications Architecture

Describe PSTN components and technologies
Describe the services provided by the PSTN
Describe time division and statistical multiplexing
Describe supervisory, informational, and address signalling
Describe numbering plans
Describe analog circuits
Describe digital voice circuits
Describe PBX, trunk lines, key-systems, and tie lines

Describe VoIP components and technologies
Describe the process of voice packetization
Describe RTP and RTCP
Describe the function of and differences between codecs
Describe H.323, MGCP, SIP, and SCCP signalling protocols

Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks
Describe the function and application of a dial plan
Describe the function and application of voice Gateways
Describe the function and application of voice ports in a Gateway
Describe the function and operation of call-legs
Describe and configure voice dial peers
Describe the differences between PSTN and Internet Telephony Service Provider circuits

Describe and configure a Cisco network to support VoIP
Describe the purpose of VLANs in a VoIP environment
Describe the environmental considerations to support VoIP
Configure switched infrastructure to support voice and data VLANs
Describe the purpose and operation of PoE
Identify the factors that impact voice quality
Describe how QoS addresses voice quality issues
Identify where QoS is deployed in the UC infrastructure

Implement UC500 using Cisco Configuration Assistant
Describe the function and operation of Cisco Configuration Assistant
Configure UC500 device parameters
Configure UC500 network parameters
Configure UC500 dial plan and voicemail parameters
Configure UC500 SIP trunk parameters
Configure UC500 voice system features
Configure UC500 user parameters

Implement Cisco Unified Communications Manager Express to support endpoints using CLI
Describe the appropriate software components needed to support endpoints
Describe the requirements and correct settings for DHCP, NTP, and TFTP
Configure DHCP, NTP and TFTP
Describe the differences between key system and PBX mode
Describe the differences between the different types of ephones and ephone-dns
Configure Cisco Unified Communications Manager Express endpoints
Configure call-transfer per design specifications
Configure voice productivity features, including hunt groups, call park, call pickup, paging groups, and paging/intercom
Configure Music on Hold

Implement voicemail features using Cisco Unity Express
Describe the Cisco Unity Express hardware platforms
Configure the foundational elements required for Cisco Unified Communications Manager Express to support Cisco Unity Express
Describe the features available in Cisco Unity Express
Configure AutoAttendant services using Cisco Unity Express
Configure basic voicemail features using Cisco Unity Express

Exam Number/Code: 640-460
Exam Name:IIUC Implementing Cisco IOS Unified Communications (IIUC)

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“IIUC Implementing Cisco IOS Unified Communications (IIUC)”, also known as 640-460 exam, is a Cisco certification. With the complete collection of questions and answers, Actualtests has assembled to take you through 114 Q&As to your 640-460 Exam preparation. In the 640-460 exam resources, you will cover every field and category in CCNA helping to ready you for your successful Cisco Certification.
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QUESTION 11:
Which two design criteria require VLANs in a proposed solution? (Choose two.)
A. video streaming on the LAN
B. a limited corporate budget
C. security between departments
D. the segmenting of broadcast domains
E. the segmenting of collision domains
F. the use of multivendor equipment
Answer: C,D
QUESTION 12:
You design a network with the following network addresses:
192.168.168.0
192.168.169.0
192.168.170.0
192.168.171.0
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192.168.172.0
192.168.173.0
192.168.173.0
192.168.174.0
192.168.175.0
Which route address is the best summary of these network addresses?
A. 192.128.0.0/16
B. 192.128.168.0/21
C. 192.128.0.0/24
D. 192.128.171.128/3
E. 192.128.175.0/3
Answer: B
QUESTION 13:
Which two of the following statements represent a preferred wireless LWAPP
implementation? (Choose two.)
A. verify open ports for:
Layer 2 LWAPP on ethertype OxBBBB
Layer 3 LWAPP on UDP 12222 and UDP 12223
B. verify open ports for:
Layer 2 LWAPP on ethertype OxBABA
Layer 3 LWAPP on UDP 12222 and TCP 12223
C. verify open ports for:
Layer 2 LWAPP on ethertype OxABAB
Layer 3 LWAPP on TCP 12222 and TCP 12223
D. use of Layer 2 LWAPP is preferred over Layer 3 LWAPP
E. use of Layer 3 LWAPP is preferred over Layer 2 LWAPP
Answer: A,E
QUESTION 14:
Which statement can a network designer use to describe route summarization to an IT
manager?
A. It is the grouping of ISP network addresses to minimize the number of routes to the
Internet.
B. It is the grouping of multiple contiguous subnets into one Class A, B, or C IP address
to minimize routing table size.
C. It is the grouping of multiple contiguous networks and advertising as one large
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network.
D. It is the grouping of multiple discontiguous subnets to increase routing performance.
Answer: C
QUESTION 15:
Given a VoIP network with these attributes:
Codec: G.728
Bit rate: 16 Kbps
WAN Bandwidth: 256 Kbps
Packet Header: 6 bytes
Payload: 40 bytes
CRTP: Yes
How many calls can be made?
A. 14 calls
B. 13 calls
C. 7 calls
D. 8 calls
Answer: B
QUESTION 16:
Which two VoIP characteristics are affected most by codec choice? (Choose two.)
A. silent packet handling
B. bandwidth required for voice calls
C. voice quality
D. voice packet header size
Answer: B,C
QUESTION 17:
Certkiller .com has the following Enterprise Campus design requirements:
at least 10 Gbps of bandwidth
network runs of up to 40km
no concern for transmission medium cost
Which transmission medium should you recommend to this customer?
A. multimode fiber
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B. wireless
C. shielded twisted pair
D. single-mode fiber
E. unshielded twisted pair
Answer: D
QUESTION 18:
After a period of rapid growth, FloCzar Boats is seeking better network management
tools. Managers have developed this needs list:
Move from static to dynamic device information.
Gain information to assist in long-term trend analysis.
Concentrate on Layer 4 monitoring.
Which management protocol will most help FloCzar achieve its goals?
A. SNMP
B. NetFlow
C. RMON
D. RMON2
E. Cisco Discovery Protocol
Answer: D
QUESTION 19:
A Cisco SONA architecture layer is described as follows:
The layer’s IT resources are interconnected across a converged network foundation.
The layer’s IT resources include servers, storage, and clients.
The layer represents how resources exist across the network.
The customer objective for the layer is to have anywhere/anytime connectivity.
Which Cisco SONA architecture layer is being described?
A. Interactive Services
B. Physical
C. Networked Infrastructure
D. Application
E. Integrated Transport
Answer: C
QUESTION 20:
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Which two of these are scalability benefits of designing a network that utilizes VPNs?
(Choose two.)
A. extends the network to remote users
B. simplifies the underlying structure of Certkiller .com WAN
C. reduces dial infrastructure expenditures
D. reduces the number of physical connections
E. allows networks to be set up and restructured quickly
Answer: B,D

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