Cisco IP Telephony for Release 5.x : 642-445 Exam
642-445 CIPT 5.0
Cisco IP Telephony for Release 5.x
Retired July 26, 2008
Exam Number: 642-445
Associated Certifications: CCVP
Duration: 90 minutes (75 questions)
Available Languages: English
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Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.
Perform an installation and initial set up of a Cisco Unified CallManager cluster
Describe Cisco Unified CallManager cluster relationships
Describe Cisco Unified CallManager redundancy designs
Describe the requirements for DHCP, TFTP, DNS, and NTP
Determine the services necessary to support a Cisco Unified CallManager deployment and enable the appropriate services
Describe the Cisco Unified CallManager upgrade process
Describe and configure Cisco Unified CallManager to support on-cluster calling
Explain and configure a Cisco Unified CallManager group
Configure Cisco Unified CallManager to support Cisco SCCP & SIP Phones
Configure Cisco Unified CallManager to support 3rd party SIP phones
Describe the functions of Cisco Unified CallManager regions
Describe the functions or usage of a device pool
Explain the purpose of locations
Describe the purpose and features of SRST and AAR
Describe and configure RSVP
Configure a Catalyst IOS Switch to support IP phones
Describe and configure a route plan for Cisco Unified CallManager
Explain digit analysis
Describe the functions and usage of CSS and partitions
Describe and configure route patterns
Describe and configure route filters
Describe and configure discard digit instructions, translation patterns, and transformation masks
Configure Cisco Unified CallManager and gatekeeper to support CAC
Describe the differences between the various trunk types supported by Cisco Unified CallManager
Configure intercluster trunks
Configure Cisco Unified CallManager to utilize a voice gateway
Describe and configure a SIP trunk
Describe and configure Forced Account Code and Client Matter Code
Given a list of IP phone features, configure the Cisco Unified CallManager to support the given feature set
Configure MeetMe conferencing and conferencing resources
Configure Music-on-hold
Configure soft-key and IP phone button templates
Configure multiple calls per line appearance
Configure hunt groups
Configure IP phone services
Configure extension mobility
Configure MRGs and MRGLs
Configure Presence
Secure an IP telephone network
Describe the threats to an IP Telephony network
Describe the components used to mitigate threats to an IP telephony network
Describe the process of communicating with the Cisco Unified CallManager Server in a secure manner
Describe and configure authentication and encryption between Cisco Unified CallManager and endpoints
Configure Multi-Level Administration
Configure toll-fraud prevention
Describe the process and configuration of IP phone hardening
Given a specific set of IP telephony applications and tools, configure Cisco Unified CallManager to support the applications
Configure Cisco Unified CallManager BAT and TAPS to bulk add/manage phones/users
Install and use Disaster Recovery System to backup publisher
Monitor and manage an IP telephony network
Describe the use of Real-Time monitoring tool
Describe the use of Cisco IPT Platform Administration
Use the CLI to manage and monitor the Cisco Unified CallManager
Describe and use the Dialed Number Analyzer to troubleshoot call routing issues
Describe the process of filtering, managing, and retrieving Logs
Describe and manage Call Detail Records
Exam Number/Code: 642-445
Exam Name:Cisco IP Telephony for Release 5.x
“Cisco IP Telephony for Release 5.x”, also known as 642-445 exam, is a Cisco certification. With the complete collection of questions and answers, Actualtests has assembled to take you through 95 Q&As to your 642-445 Exam preparation. In the 642-445 exam resources, you will cover every field and category in CCVP helping to ready you for your successful Cisco Certification.
Free Demo DownloadActualtests offers free demo for 642-445 exam (Cisco IP Telephony for Release 5.x). You can check out the interface, question quality and usability of our practice exams before you decide to buy it.
Exam DetailsThe Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
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QUESTION 11
For phone hardening tasks, which two statements are accurate? (Choose two.)
A. By default, Cisco Unified CallManager disables the PC port on all Cisco IP phones
that have a PC port. It is possible to enable the PC Port setting in the Phone
Configuration window of Cisco Unified CallManager Administration.
B. Disabling PC voice VLAN access will cause packets received from the PC port that
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uses the voice VLAN tag to drop.
C. Disabling settings access prohibits access to all the options that are normally displayed
when the Settings button on the phone is pressed.
D. Disabling settings access automatically sets the current Contrast, Ring Type, Network
Configuration, Model Information, Status, and Volume settings to the default for that
phone.
E. GARPs can be allowed in order to monitor phone access more closely.
Answer: B,C
QUESTION 12
You have recently upgraded to a Cisco Unified CallManager 5.0 cluster. What will
happen to users added after the upgrade if you roll back to the inactive partition?
A. The user database for the active partition will need to be synchronized with the
inactive partition after the inactive partition becomes active to add the new users.
B. The active partition maintains a backup copy of the user database that is used when
the inactive partition is activated.
C. User information will be lost and those users added after the upgrade will need to be
reentered.
D. The two partitions share a common database. When the inactive partition becomes
active, users will already be populated.
Answer: C
QUESTION 13
Which two options are functions of Cisco Unified CallManager RTMT? (Choose two.)
A. records device-level and port-level information in the gatekeeper table, based on Cisco
Unified CallManager alarms
B. monitors a preconfigured set of management objects
C. generates daily reports on system resources
D. stores each H.323 gateway as a device in an H.323 table
E. monitors call quality through SNMP MIBs
Answer: B,C
Explanation:
Real Time Monitoring Tool (RTMT) monitors real-time behavior of the components in a Cisco
CallManager cluster. RTMT continuously monitors a set of management objects that are
preconfigured and generates various alerts, in the form of e-mail for these objects when values
go over/below user-configured thresholds. RTMT then generates daily reports for these objects.
QUESTION 14
Which two can be targets of a route pattern? (Choose two.)
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A. route list
B. gateway
C. route group
D. gatekeeper
E. translation pattern
F. CTI Port
Answer: A,B
Explanation:
To create a route pattern, type your route pattern in the Route Pattern field and select a route list
or gateway from the Gateway/Route List pull down.
QUESTION 15
Which two methods can be used to challenge the identity of an IP phone from a Cisco
Unified CallManager server? (Choose two.)
A. digest authentication
B. HTTPS
C. PKI
D. SRTP
E. TLS
F. SFTP
Answer: A,E
QUESTION 16
What is the process used to restore an entire cluster in the event of a catastrophic failure?
A. Restore the first node by doing a fresh install, restore the first node database from
DRS, and then restore the subsequent nodes from the DRS backup location.
B. Restore the first node from tape or SFTP and then restore each subsequent node.
C. Restore the first node and then perform a database push to the subsequent nodes in the
cluster.
D. Restore all the nodes in the cluster by means of a fresh install and then restore the
features and subcomponents to each server by means of DRS.
Answer: A
Explanation:
In case of a major failure or a hardware upgrade, you may need to restore all nodes in the
cluster. To restore a whole cluster, you must first restore the first node or publisher and then
restore the subsequent nodes.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/drs/drf5_0.htm#wp1870
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QUESTION 17
Which three common characteristics are used to define the types of devices that go into a
device pool? (Choose three.)
A. calling search spaces for auto-registration
B. device type
C. location
D. geographic proximity
E. user hold MoH source
F. class of service
Answer: A,D,E
Explanation:
Device pools are user configurable sets of defaults that are assigned to devices as a single
function. The devices then inherit all the settings from the device pool that they are assigned.
This can be used to scale and simplify the distribution of CallManager groups, which are
discussed below. A device pool allows primary attributes to be assigned globally to a device. The
required components for a Device Pool are: Device Pool Name, CallManager Group, Date/Time
Group, Region, Softkey Template, SRST Reference. Some optional fields are: Calling Search
Space for Auto-Registration, Media Resource Group List, User Hold MOH Audio Source.
QUESTION 18
Please study the exhibit carefully. A call is placed from DN 5000 to DN 6999. The CSS
for the call includes only the Branch 1 partition. After the translation pattern is applied,
what are the called and calling numbers?
Exhibit:
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A. 14085556999, 19195555000
B. 6999, 5000
C. 5556999, 9195555000
D. 6999, 19195555000
E. 14085556999, 5000
Answer: A
Cisco CallManager uses translation patterns to manipulate dialed digits before routing a call.
Translation patterns are similar to route patterns in that they use wildcards, transformations and
special characters. The translation pattern will convert / change the digits before anything else. If
digits match a translation pattern, CallManager applies any transformation. When 6999 is dialed
the translation pattern will change the calling and called digits. Thus, the calling number 5000 in
the Branch1 partition is changed to 19195555000 because it matches the Translation Pattern for
6999 in the Branch1 partition. Therefore, the called number 6999 is changed (Prefix digits are
applied and then the mask) to the called party, becomes 14085556999. After CallManager
applies the transformation mask(s), this call will make another trip through digit analysis.
QUESTION 19
Please study the exhibit carefully. Certkiller .com uses 4-digit extensions. To call between
sites, they dial the intersite access code ‘8′ followed by the 3-digit site code and 4-digit
extension of the phone they are trying to reach. Phone_A is in Partition Branch1 with a
CSS named BR1_External. If a user dials 85014532 from Phone_A, which element of the
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route plan will be matched?
Exhibit:
A. Route Pattern 8501! in the partition gateway
B. the phone with extension 4532 in Partition Branch1
C. the phone with extension 4532 among the partition phones
D. Translation Pattern 85XX in the partition intersite
E. Route Pattern 8501.XXXX# in the partition gateway
F. Route Pattern 8501.XXXX in the partition gateway
Answer: D
QUESTION 20
Which of these is the best practice to employ when using certificates between a browser
and the Cisco Unified CallManager 5.0 server?
A. Use either SSH or CLI to view the thumbprint of the certificate and then communicate
the information to all web browser users so they already have it available when they
receive the security alert.
B. Install thumbprint readers on the devices that need to connect to the Cisco Unified
CallManager servers via HTTPS.
C. Use SSH exclusively to verify the thumbprint of the certificate and then send the
certificate to all web browser users that require access to the server.
D. Note the thumbprint of the Cisco Unified CallManager certificates after installation
and then communicate the information to all web browser users so they have it available
when they receive the security alert.
E. Accept the certificate when the security alert pop-up window appears.
Answer: D
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